Introduction

By accessing or using our online recharge and wallet services, you agree to comply with these Terms of Service and all applicable laws. You are responsible for providing accurate information, maintaining the security of your account, and ensuring authorized use of our platform. If you do not agree with these terms, please discontinue use of our services.

Information We Collect

We collect two main types of information on the Website:

• Personal Information: We may collect details you provide during registration or transactions, such as your name, mobile number, email address, billing/payment details, wallet activity, and KYC documents (if required) to process services and verify your identity.

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• Non-Personal Information: We may automatically collect technical data such as your IP address, browser type, device information, cookies, and usage patterns to improve security, performance, and user experience.

How We Use Information

We use the information we collect to process recharges and payments, manage your account and wallet, provide customer support, send transaction confirmations and service updates, enhance platform performance and user experience, detect and prevent fraud or unauthorized activities, and comply with legal and regulatory requirements.

Sharing of Information

We do not sell or rent your personal information. We may share necessary data only with trusted payment gateways, recharge service providers, and security partners to process transactions and prevent fraud, or with regulatory authorities when required by law. All third parties are expected to protect your information and use it solely for authorized purposes.

Data Retention

We retain your personal information, account details, transaction records, and related data for as long as your account remains active and as required to comply with legal, regulatory, taxation, and financial obligations. Transaction and financial records may be retained for several years in accordance with applicable laws. Even if you request account deletion, certain information may be retained for fraud prevention, dispute resolution, security monitoring, and legal compliance. All retained data is stored securely and protected against unauthorized access.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information and transaction data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure server infrastructure, access controls, password protection, and regular system monitoring. While we strive to use commercially acceptable means to safeguard your information, no method of transmission over the internet or electronic storage is completely secure.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.